Technical Support Representative

1 Years


Job Description

Technical Support Representative Entry Level Job Duties:

- Provides Answers to Clients By Identifying Problems; Researching Answers;
- Guiding Client Through Corrective Steps.
- Improves Client References By Writing and Maintaining Documentation.
- Participates in Development of Client Training Programs By Identifying Learning Issues; Recommending Instructional Language.
- Accommodates Client Disabilities By Recommending Devices and Techniques.
- Avoids Legal Challenges By Monitoring Compliance with Service Agreements.
- Improves System Performance By Identifying Problems; Recommending Changes.
- Updates Job Knowledge By Participating in Educational Opportunities; Maintaining Personal Networks.
- Accomplishes Information Systems and Organization Mission By Completing Related Results as Needed.

technical Support Representative Entry Level Skills and Qualifications:

problem Solving, Lan Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, Pc Proficiency, System Administration, Unix System Administration

Salary 2 Lac To 7 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 1 Years
Qualification B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E, M.A, M.C.A, M.Sc

Key Skills

Technical Support Representative Technical Sales Executive Technical Support Executive

Company Profile

Company Name

VSI Consultancy Services

About Company We are a HR company , working for MNC
Contact Person HR Team
Address Gurgaon
Mobile 9899894994
Email ID

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